Need some help?
Here are some popular questions:
How long do your cookies keep?
We always recommend consuming on the day of delivery, but if you have a shread of will power, keep them in the fridge and they should last for up to a week, warming them up as you go.
Can I freeze your cookie treats?
Yes, no problem! Freeze them as soon as you can in the original unopend packaging or in a sealed box.
Where are my cookies??
If you have your dispatch email they will be on their way. They should arrive the next day, but some are taking 2 days. If you get to the end of the second day with no delivery, email us on firstname.lastname@example.org with your order number and we will look up your tracking info.
Can I add a message?
Can I change the address??
If you have put an order in but realsied the address was wrong (this happens a lot with paypal) no problem, you can email us:
Are you allergen free?
I'm afraid, although we take as many precautions as possible, we can't garuntee zero traces of anything. We have a pretty small kitchen (big for us, but small in the big world of food production) so we can't garuntee there are zero traces of anything we have in the kitchen.
Do you do vegan cookies
We have a range developed, but we don't have the space or the staff to produce it on top of our current range.